The Emerald Coast's Premium Surf Shop
SHIPPING
Mr Surfs offers US Delivery via USPS based on weight and size of order
RETURN & Refund Policies
If there has been an error with your order please email mrsurfs@gmail.com to submit a return request.
Items BOUGHT ON THE WEB SHOP (SEE BELOW FOR POLICIES REGARDING IN-STORE PURCHASES) are eligible for return if they:
1) Have not been worn
2) Have not been washed
3) Have not been altered
4) Have their original tags attached
5) Are received at our store within 30 DAYS from original purchase date.
Please email mrsurfs@gmail.com with pictures showing the state of the products to verify they meet the above criteria.
Please send returned items using USPS, UPS or FedEx along with a tracking number. We are not responsible for items that are lost while in-transit to us.
Items should be sent to:
Mr Surfs |
7220 Thomas Dr. |
Panama City, FL 32408 |
Once we receive your item(s), they will be processed within 3-5 business days at which time you will be issued an exchange or refund for the price of the item and any applicable taxes. Shipping charges are non-refundable.
IN-STORE PURCHASE RETURN POLICY
NO REFUNDS.
Exchanges and store credit only (with receipt).
Items must have NOT been worn, must have original tags and/or packaging.
We will exchange defective merchandise.